Frequently Asked Wedding Venue Questions

Please reach us at info@thegrando2eventcenter.com if you cannot find an answer to your question.

Is my wedding date available?

Our calendar with all events are posted on this website (on main page). If you do not see your date posted, then we likely have it available.

What is the venue fee and what is included in that price?

Venue Fee:

April - October

Sunday - Thursday = $4,000

Friday = $4,500

Saturday = $5,000

November - March

Sunday - Thursday = $3,000

Friday = $3,500

Saturday = $4,000

Price includes: Private Venue, On-Site Free Parking, Tables, Chairs, and Cleaning Fee

**NO Hidden Fees and Tax Included**

How much is the deposit, when is it due, and is it refundable?

Deposit = $1,000.00

Due = in order to reserve the venue for your special day, the deposit is due at time of contract signature.

Refundable = $500 is refundable if no damages noted at end of event.

Do you offer wedding packages? What exactly is included?

Yes, we do offer wedding packages.

BRONZE. ($350). Includes: Unlimited Soda, Coffee, Water + Infused Water Stations + Champagne Toast (Head Table ONLY).

SILVER. ($1,000). Includes: BRONZE package + Early Access (7:30am)* + Brunch Service + Mimosa Bar + Reception Dessert Service **

*Early access: Clients can do: Bridal Beauty "Bar" (Hair/Makeup/Dress), "Day of" Decorations (Fresh Flowers, Desserts), etc.

**Reception Dessert Service INCLUDES: Plates, Silverware, Napkins, & Dessert Table Attendant. DOES NOT INCLUDE: Serving & Cake cutting.

GOLD. ($1,500). Includes: BRONZE package + SILVER package + End of the Night Tear Down + Private Locked Room to store your Decorations, Cards, Gifts until the following day.

Is there any flexibility in the wedding packages?

We offer A La Carte items to personalize any package needed.

What is the cancellation policy?

If cancelled 60 or more days prior to the Event Date, $500.00 will be refunded.

If cancelled less than 60 days prior to the scheduled event, then neither deposits will be refunded, this includes the DAMAGE DEPOSIT.

In the event of unforeseen circumstances, such as the COVID-19 pandemic, all EVENTS not cancelled outside the 60 days of the event date can be re-scheduled at a later available date (within 365 days of original event date).

How many people can the venue accommodate?

350 + Guests and still room to spare.

Can I hold my ceremony here, too? If so, is there an additional charge?

Venue can hold a small intimate Outdoor (<100 guests) or large indoor wedding (>200 guests). Additional charge: $500 - Outdoor Ceremony. $300 - Indoor Ceremony. (Includes: set-up, chairs, unity table, and 1-hr "ceremony rehearsal" timeframe day before event)

Are there bridal and groom suites?

Yes. Bridal and Groom suites are separate. The bridal suite has a lounge area, 4 beauty stations and 2 large dressing rooms for wedding party to get dressed and ready before the big day. The grooms suite has a nice relaxed feeling to it for the men to hang and chill before the event.

Who is responsible for setting up and tearing down the decor, and when will it need to be completed?

The Grand O2 Event Center will set up tables/chairs/etc, but clients are responsible for decorating for their event, that includes event decor, table decorations, linens, etc. Decorating is done the day before event from 9:00am - 2:00pm.

Tear down (of decorations) can be the client's responsibility or for an additional cost, The Grand O2 can take the burden of Tear Down off your plate with an extra bonus = The Grand O2 will store your decorations, gifts, cards, etc until the following day so you (and your guests) can completely enjoy the night!

May we store items at the venue prior to our event day? Is there a storage fee?

We have a safe locked storage area available for clients to store their items (decorations, small decor, etc) = 2- 4 days prior to event day to limit the hassle of bringing everything in the day of decorating - $500 additional fee. Please coordinate with The Grand O2 Event Center manager with dates/times that work best.

After event: All belongings/decorations brought in by client for their event needs to be taken with them at the end of the night. If not, a $500 fee will be charged.

If GOLD wedding package or "End of the Night Tear Down & Storage" package is purchased = Decorations, Cards, Gifts, personal belongings can be stored in a locked area until 9:00am (the next day following your event) - to avoid the hassle of packing up everything at the end of the night.

Does the venue have liability insurance?

Yes. The Grand O2 has liability insurance for all events, and at no additional cost to you.

Must I use an in-house caterer, or choose from a preferred vendor list?

The Grand O2 allows all clients to bring in their favorite caterer or vendor for their special day.

If I hire my own caterer, are kitchen facilities available for them?

There is a large prep kitchen for caterers to use during your event. Plenty of prep Tables and Sinks for all your caterers needs.

Can I bring in a cake from an outside cake maker? Is there a cake-cutting fee? Do you provide special cake-cutting utensils?

Please feel free to bring in any cakes or desserts that you wish. The Grand O2 is not equipped to provide a cake-cutting service, but for an additional fee we can supply plates, napkins, silverware, etc for your dessert table.

When can my vendors arrive for setup?

Vendors are allowed to setup on the day of decorating (day before - 9:00am - 2:00pm) or on the day of event during the hours of 11am - 3pm (times subject to change based on client's timeline). Vendors may come in earlier (on event day) if communicated with venue coordinator.

At what time do we and our vendors have to vacate the space? May we store items overnight or do we need to take everything with us that night?

The venue and property must be vacated by 1:00am by all occupants including vendors.

If opt out in GOLD package or End of the Night Tear Down & Storage = All belongings brought in by client need to be taken with them at the end of the night.

Are there any decoration limitations? Are candles permitted?

Feel free to bring in any decorations to meet your style. Drapery, Table decorations, flowers, etc. We ask that you use no tape, no tacks, no glue, no paint, no confetti, etc. Nothing that will damage the floor, ceiling or walls.

Candles: Any use of candles must be approved by the facility. All candles must be contained or enclosed in glass. The flame must not reach higher than two inches below the top of the glass.

Are tables, linens, chairs, plates, silverware, and glassware provided?

Tables & chairs are included in the venue price.

The clients are responsible for the round table linens, plates, silverware, and glassware. Feel free to bring in own linens. Otherwise, The Grand O2 Event Center can help you out with your linen rental needs.

Does the venue own sound equipment?

The Grand O2 has access to small indoor speakers, background music, and a wireless microphone.

Do you have a liquor license for the venue?

Yes. The Grand O2 holds their own liquor license and will provide fun, friendly, knowledgeable bartenders.

Can I bring my own wine, beer, or champagne?

Since The Grand O2 Event Center holds their own liquor license, we are able to supply all your alcohol needs. All alcohol must come from The Grand O2, you are not allowed to bring in any outside alcohol.

There is a Bar minimum in order to use the bar amenities.

The Grand O2 Event Center will supply well-trained professional bartenders for your event.

What bar options are available?

We are able to accommodate anything the client would like: Complimentary Beer/Wine, Cash Bar, Open Bar, Specialty Drinks, Etc. (the options are endless)

We are able to accept cash and all major credit cards.

(Note: A 3.5% service charge will be applied to all credit card sales).